Privacy Policy
Last updated: December 25, 2025
Introduction
SellMyTech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Shipping address
- Payment information
- Device information and condition details
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages you visit and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your trade-in requests
- Communicate with you about your orders and our services
- Send you shipping labels and tracking information
- Process payments and send payments to you
- Improve our website and services
- Send you marketing communications (with your consent)
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and conducting our business
- With payment processors to facilitate transactions
- With shipping carriers to deliver your devices
- When required by law or to protect our rights
- In connection with a business transfer or merger
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to object to processing of your information
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the Contact section.
Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@sellmytech.ca
Phone: 1-800-SELL-TECH
Address: 123 Tech Street, Toronto, ON M5H 2N2